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Change a Vehicle Owner

Update ownership when a registered vehicle changes hands.

What you'll learn​

  • Opening a registered vehicle
  • Entering the new owner information
  • Downloading the updated registration document

Before you start​

  • The vehicle must already be registered, and its last registration status must be Success.
  • Open the registered vehicle and go to the Details tab.

Steps​

  1. On the Details tab, in the Owner section, click Change owner.
  2. Enter the new owner's information in the customer form (Email, Phone, person or company name, and address fields), the same way as during registration.
  3. Click Register new owner to submit (or Back to vehicle to cancel).
  4. Once the change is processed, click Download registration document on the Details tab to get the updated document.

Good to know​

  • Change owner is available only when the last registration status is Success; otherwise you'll see an error explaining the owner cannot be changed.
  • The Owner section shows a change status: None, Requested, Failed, or Success. If it shows Failed, use Retry.
  • The Owner card displays the current owner's name, phone, email, and address.