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Complete Checkout

Walk through checkout: shipping options, purchase order, applied promotions, and the order summary.

What you'll learn​

  • Selecting a shipping address and method (standard or rush)
  • Entering a purchase order number
  • Reviewing alerts, promotions, taxes, and the order total

Before you start​

  • Build your cart, then click Proceed to checkout. This opens the Checkout screen.

Steps​

  1. Under Shipping, click a shipping address card to choose where the order ships.
  2. Choose a shipping method, for example Standard or Rush. The available options and any added fee come from your dealership's setup.
  3. Under Purchase order, enter your PO number (45 characters maximum). It is required unless the step is labelled (Optional).
  4. (Optional) Add notes under Comments (Optional).
  5. Review Order Summary: Payment Terms, Sold to, Sub Total, Shipping, Promotions, Taxes, and Total. The Total also shows in the footer.
  6. Check the Alerts panel for item issues, such as "Some items are out of stock", "Some items are inactive", "Some items are superseded", or "Some items cannot be ordered". Alerts that block the order (red X icon) are listed first. Use View items in cart to go back and fix them. "All items are in stock and ready to go!" means there are no issues.
  7. Check Applied promotions, and use View all promotions / View applied promotions to switch between the full list and what's applied to your order.
  8. Click Complete order to place the order, or Back to cart to keep editing.

Good to know​

  • The summary only calculates once you have selected both a shipping address and a shipping method. Until then it reads "The summary is not yet calculated".
  • Complete order stays disabled until the summary is calculated and there is no calculation error. While the total is being calculated, the footer shows Calculating... and you can't change the shipping address.
  • Complete order also stays disabled while your cart contains superseded items or items that cannot be ordered. Swap or remove them in the cart first.
  • If a purchase order is required and left blank, you'll see "You must provide a purchase order number". A longer PO number shows "The purchase order number cannot exceed 45 characters".
  • If your account doesn't have the Show prices permission and the cart contains restricted items, the Order Summary amounts and the Total show N/A. You can still complete the order.
  • Each promotion shows its tag, its description, and its end date (Until a date) when it has one. In All promotions, the promotions applied to your order are listed first and the others are dimmed.
  • After you complete the order, a confirmation screen shows a confirmation code you can open and print (see Print your checkout confirmation).